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Case Study — Full-Funnel Performance

QuickBooks: Pivoting To Reddit When Meta Underdelivered.

Role: Biddable Account Manager (Manning Gottlieb)Channels: Meta, TikTok, Pinterest, RedditFocus: Lower-funnel performance

The Result

+2.4pt
Ad awareness lift
+11pt
Brand favourability lift
1.4k+
Reddit Megapost upvotes

The Overview

While at Manning Gottlieb, I led paid social performance for QuickBooks across Meta, TikTok, Pinterest and Reddit. The goal was clear: drive product sign-ups efficiently. When Meta performance dipped, I helped pivot the strategy, contributing to the launch of QuickBooks’ first Reddit campaign to drive lower-cost conversions and reach new audiences.

What I Did

  • Managed daily campaign performance across Meta, TikTok, Reddit and Pinterest
  • Structured and scaled campaigns focused on product sign-ups and trial conversion
  • Led creative testing across ad formats, hooks and audience segments
  • Identified new platform opportunities and led test-and-learn initiatives
  • Collaborated with the measurement team to track CPA and optimise for ROI
  • Presented results and strategic recommendations to senior stakeholders

Key Highlights

  • Launched QuickBooks’ first Reddit campaign as part of platform diversification
  • Helped reduce cost-per-trial when Meta performance declined
  • Rolled out a full TikTok strategy using Spark Ads and creator-led content
  • Built scalable testing frameworks for content and channel expansion

Why It Matters

This campaign was a prime example of how agility wins. When default channels underdelivered, I helped pivot to Reddit, proving its effectiveness in both acquisition and brand building — that blend of creative strategy and performance focus defines how I approach paid social.

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